19/03/2020 18:15 : the Postal office is operating a core service. All orders will be treated and shipped as soon as we can. If you prefer that you order ship only when confinement is lifted, just leave us a not in the cart and we will be happy to oblige. Stay safe!
Yes you can if your order hase not been shipped.
Contact the Client Service by email at the following address: firstname.lastname@example.org
2. You should indicate in the email object: « Order Cancellation »
3. In the email text, please provide the affected order number or the targeted products.
4. An email acknowledging receipt of the cancellation request will be sent to you.
5. The order will immediately be cancelled and you will be reimbursed through the same method of payment originally used for the order, within a maximum of fourteen (14) calendar days after receiving the cancellation request.
Unless otherwise mentionned, the following products are always excluded from our discount offers:
- Custome Samples,
- Gift Cards,
- the Brands : Alga Maris, Biosolis, Hurraw, Laurel Skin, Max and Me & Savor Beauty.
On www.greenbeautybites.com, you can :
- pay with your credit cards through Payzen - French National, International Visa and Mastercard,
- use PayPal (with or without a PayPal account),
- pay by bank transfert if you wish (but you will be responsible for all transfer fees that may apply) .
Yes, through PayPal, you can pay with all of the additional following cards, and more depending on your Paypal account:
Maestro, Discover, American Express, Aurore, Cofinoga, etc...
Yes please! We've teamed-up with well-known and respected actors (Paybox, Shopify) to bring you secure online payment.
No, you can order as a guest, without checking in if you prefer.
But having an account is easier for you to keep updated with the website news, or keep up with all the beautiful products you ordered previously.
There are two ways for you to create an account:
- On the top bar of the website, click on "Account". It will guide you to the "Login" page or "Create your account".
- During checkout, when filling the shipping address in, you'll have the choice between a "Guest" checkout, to log into your existing account or to create an account at that time.
When creating an account, all mandatory fields are marked with a "*".
If the order has not been dispatched, you can send an email to our Client Service email@example.com to cancel the order. Be careful, once you receive the shipping confirmation, it is too late...
If the order has already been dispatched, in accordance with the article L. 221-28 of the French Consumer Code, the products cannot be returned for health reason.
In the event of faulty products, please contact customer care at this address firstname.lastname@example.org
We do ship internationally, with several options, from Economical, Classical to Express, depending on the countries.
We offer free shipping on orders over 65€ in France and Monaco, over 150€ or 190€ Euros for most of Europe and over 250€ for worldwide shipping.
Non-insured shipment options won't qualify for refund, reshipment or any compensation should the parcel be lost or stolen by the Transporter or a third party.
If you have any question, an "Express" request or don't find your country on the list? Shoot us a message through the Contact Us page.
Please find below the different shipping Zones and according prices:
France (Mainland and Corsica), and Monaco
Zone A :
Belgium, Germany, Luxembourg, Netherlands.
Zone B :
Austria, Czech Republic, Denmark, Estonia, French Guiana, Guadeloupe, Hungary, Ireland, Italy & Vatican City, Latvia, Lithuania, Martinique, Mayotte, Poland, Portugal, Reunion, St Barthélémy, St Martin, St Pierre and Miquelon, Slovakia, Slovenia, Spain, Sweden, Switzerland (momentarily suspended due to a change in legislation in the country - we are working on a solution), United-Kingdom.
Zone C :
Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Faroe Islands, Finland, French Polynesia, French Southern Territories, Georgia, Greece, Iceland, Jersey, Liechtenstein, Malta, Morocco, New Caledonia, Norway, Romania, Tunisia, Turkey, Wallis and Futuna.
Zone D :
Zone E :
Australia, China, Hong-Kong, India, Israel, Japan, Lebanon, Singapore, South Korea, Thailand, Vietnam.
Zone F :
Argentina, Bahrain, Brazil, Chile, Colombia, Côte d’Ivoire, Djibouti, Egypt, Indonesia, Jordan, Kuwait, Macao, Malaysia, Mali, Mauritius, Mexico, New Zealand, Niger, Nigeria, Oman, Peru, Philippines, Qatar, Republic of Cameroun, Russia, Saudi Arabia, Seychelles, South Africa, Syria, Taiwan, United Arab Emirates, Venezuela.
All Logos Design, Pictures, general Website design by ALoMa.
Texts in both English & French by Anne Ferrand.
Product pictures by the Brands mainly and touch-ups and layout by ALoMa.
Website theme by Underground Media, heavily customized by ALoMa.